Get in Touch With Us

Whether you have a question about one of our reviews, spotted something that needs correcting, or want to share feedback about a casino we cover, this page explains the best way to reach us and what happens next.

How to Contact Us

Email is the most direct route to our editorial team. We read every message and aim to respond within two working days. Write to us at [email protected].

To help us get back to you faster, it is worth including a short description of your enquiry at the start of your message. If you are writing about a specific casino review or a bonus term you have a question about, naming it upfront means we can pass your message to the right person straight away.

What You Can Write to Us About

We welcome messages on a wide range of topics. The most common reasons readers get in touch include:

• Questions about our reviews — If something in our coverage of a real money online casino is unclear, or you want to know more about how we assess payout rates, licensing or game ranges, just ask.
• Corrections and updates — Casino offers, bonus terms and payment options change regularly. If you notice information that looks out of date or inaccurate, we are grateful when readers flag it. Accuracy is central to how this site works.
• Feedback and content suggestions — Is there a topic you would like us to cover in more depth? A specific type of casino game, a payment method used in a particular US state, or a question about how RTP works in practice? Reader input genuinely shapes what we write next.
• Partnership and commercial enquiries — If you represent a brand and would like to explore working with us, please introduce yourself and outline your proposal clearly. We review all enquiries on their merits; commercial relationships do not influence editorial rankings.
• Responsible gambling concerns — If you or someone close to you is finding gambling difficult to control, please mention this in your message. We will point you towards the appropriate support services without delay.
• Technical issues — If a link is broken, a page is not loading correctly, or something on the site is not working as expected, let us know and we will look into it.

Responsible Gambling Support

We take responsible gambling seriously. If you are concerned about your own gambling habits or those of someone you know, the right step is to reach out to a specialist organisation directly — they are better placed to help than we are. In the United States, the following resources are available around the clock:

• National Problem Gambling Helpline — Call or text 1-800-522-4700, available 24 hours a day, seven days a week.
• National Council on Problem Gambling (NCPG) — ncpgambling.org offers chat support, a helpline directory and self-assessment tools.
• Gamblers Anonymous — gamblersanonymous.org has a meeting finder and peer support network across the US.

All licensed online casinos operating legally in US states are required to offer self-exclusion programmes and deposit limit tools. If you need help activating those on a specific platform, contact us and we will direct you to the right place.

A Note on Our Editorial Independence

mattweberphotos.com is an independent comparison site covering online casinos available to US residents. We may earn commission when a reader follows a link to a casino and registers an account. That commercial relationship does not determine which casinos rank highest — our assessments are based on factors including payout rates, licensing, game range, banking options and bonus terms. You can read more about our approach in the reviews themselves.

We cover regulated, licensed operators only. All casinos featured on this site are reviewed against criteria relevant to the US market, including state-level availability, accepted payment methods such as ACH transfers, debit cards, digital wallets and crypto, and compliance with applicable gambling laws. Players must be at least 21 years of age and physically located in a state where online casino gambling is permitted.

If you have found content on this site that you believe is misleading or that contradicts the terms of a named casino, please write to us. We treat every correction seriously and will review and update content where it is warranted. For a closer look at the casinos we currently recommend, our reviewed casino listings cover the options in full detail.

What Happens After You Email Us

Every message is read by a member of the editorial team — we do not use automated replies as a substitute for a real response. Here is what to expect:

1. Acknowledgement — For most enquiries, you will receive a reply within two working days. During peak periods it may take a little longer.
2. Review — If your message relates to a factual correction, we research it before responding. We do not update content on the basis of a commercial request alone.
3. Follow-up — If we need more information from you to resolve an enquiry, we will ask clearly and specifically. We will not chase a topic we cannot properly verify.

We appreciate the time it takes to write to us and will always follow up personally.

Setting Expectations

There are a few things we are not able to help with directly:

• Disputes between players and individual casino operators — these need to go to the casino's own support team or, where relevant, the licensing authority for the state in which you are playing.
• Legal or financial advice — we cover casino comparisons and general information; we are not qualified to advise on specific legal situations.
• Guaranteed outcomes or strategy recommendations — casino games carry a house edge and individual results are never predictable. We will not endorse approaches that imply otherwise.

Thank you for visiting this page. We look forward to hearing from you.